Term and Conditions

BreezeSole Shoes Store specialises in professional and comfortable footwear solutions for:

• Work professionals requiring durable safety shoes
• Active individuals seeking comfortable walking shoes
• Fashion-conscious customers looking for stylish summer sandals
• Practical consumers needing reliable wellingtons and slippers

Our products combine functionality with everyday comfort, catering primarily to customers in Europe and other regions (excluding Asia and some remote areas).

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure and notify us of any unauthorized use

2.2 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

3.1 Product Descriptions

We strive to accurately describe all products including:

• Safety Shoes – Designed for workplace protection
• Walking Shoes – Engineered for daily comfort
• Summer Sandals – Stylish vacation footwear
• Wellingtons – Practical waterproof boots
• Slippers – Comfortable home footwear

Colours may vary slightly due to monitor settings. Sizes follow standard UK measurements.

3.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• You’ll receive shipping confirmation with tracking information

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

We ship globally except to parts of Asia and some remote areas. Delivery times are estimates and may vary.

5.2 Customs and Import Duties

International customers may be subject to customs fees, which are the customer’s responsibility.

6.1 Return Policy

We accept returns within 15 days of delivery for:

• Safety Shoes
• Walking Shoes
• Summer Sandals
• Wellingtons

Exceptions: For hygiene reasons, we cannot accept returns on slippers unless defective or incorrect.

Returned items must be:

• In original, unworn condition
• With all original tags and packaging
• Accompanied by proof of purchase

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Await return authorization (within 2 business days)
3. Ship items to our Salisbury address using a trackable service

Customers are responsible for return shipping costs unless the return is due to our error.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

All content on our website, including text, graphics, logos, and images, is our property or properly licensed, and protected by intellectual property laws. You may not use our content without express written permission.

8.1 Product Use

Our safety shoes meet standard safety requirements, but we are not liable for workplace injuries. Always follow workplace safety guidelines.

8.2 Website Use

We are not liable for:

• Temporary website unavailability
• Any loss or damage from site use
• Third-party actions affecting your use of our site

Our total liability is limited to the purchase price of the products in question.

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site constitutes acceptance of the updated Terms.

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these Terms:

Email: [email protected]
Postal Address: BreezeSole Shoes Store, 40 Wilton Rd, Salisbury, GB SP5G 4FU

Our UK-based team is happy to help with any inquiries.